7 Days DOA Product Guarantee
If one or more of the items you received are damaged on arrival, not the same item as you ordered, or not working, contact us for a Return Material Authorization form within 7 days of the order being received.
After returning the product to the address provided by Tech Barn customer service, we will send you a new item free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund.
30 Days No Reason Return
If you are not satisfied with your purchase and the product is still in brand new condition, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
Missing item, wrong item, or incorrect package sent
Please make sure the package is in good condition when it is delivered and there is no sign of being opened or tampering before signing for the package.
If we have shipped the wrong item, we will ship an alternative item (if applicable and available).
For any issues, please contact us to find our more about our warranty process. Don’t forget to include the following information:
1. Order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.